Name: Itil® 4 Specialist Drive Stakeholder Value (Dsv) Courseware (en Inglés)
Price: 1988.63 MXN
Availability: InStock
Author: Van Haren Learning Solutions
ISBN: 9789401806725

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portada Itil® 4 Specialist Drive Stakeholder Value (Dsv) Courseware (en Inglés)

Formato

Libro Físico

Editorial

Van Haren Publishing

Autor

Van Haren Learning Solutions

Año

2020

Idioma

Inglés

N° páginas

250

Encuadernación

Tapa Blanda

ISBN13

9789401806725

N° edición

Categorías

Dirección y administración de empresa

Itil® 4 Specialist Drive Stakeholder Value (Dsv) Courseware (en Inglés)

Van Haren Learning Solutions (Autor) · Van Haren Publishing · Tapa Blanda

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Origen: Reino Unido (Costos de importación incluídos en el precio)

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Reseña del libro "Itil® 4 Specialist Drive Stakeholder Value (Dsv) Courseware (en Inglés)"

'ITIL® 4 Specialist Drive Stakeholder Value covers all forms of engagement and interaction between service providers and their customers, users, suppliers and partners.The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework. This unique module is designed to enhance the careers of digitally experienced candidates, by expanding their knowledge and boosting their existing skillsets in an increasingly digital service economy.The module touches further upon the customer journey, allowing candidates to shape customer demand, manage relationships and optimise the customer experience. It will also enable candidates to increase stakeholder satisfaction by co-creating value and developing mutually agreed requirements, providing the necessary tools to foster an advantageous culture of collaboration and transparency.The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework. This unique module is designed to enhance the careers of digitally experienced candidates, by expanding their knowledge and boosting their existing skillsets in an increasingly digital service economy.