Name: Make Them Smile: Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth (en Inglés)
Price: 480.25 MXN
Availability: InStock
Author: Ahmed, Sulman
ISBN: 9781637745793

Envío gratis

portada Make Them Smile: Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth (en Inglés)

Formato

Libro Físico

Autor

Sulman Ahmed

Editorial

Matt Holt

Idioma

Inglés

N° páginas

240

Encuadernación

Tapa Dura

Dimensiones

23.1 x 16.0 x 2.5 cm

Peso

0.39 kg.

ISBN13

9781637745793

Categorías

Emprendimeinto
Liderazgo y motivación empresarial
Atención al cliente

Make Them Smile: Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth (en Inglés)

Sulman Ahmed (Autor) · Matt Holt · Tapa Dura

Libro Físico

$ 480.25

$ 873.17

Ahorras: $ 392.93

45% descuento

Envío normal

Origen: Estados Unidos (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Jueves 13 de Junio y el Viernes 21 de Junio.

Lo recibirás en cualquier lugar de México entre 1 y 3 días hábiles luego del envío.

Reseña del libro "Make Them Smile: Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth (en Inglés)"

Learn to scale your organization to grow your impact and create sustainable wealth with this inspiring book from the Founder of DECA Dental Group. Highly specialized service providers--such as doctors, lawyers, dentists, physical therapists, and consultants--are often limited in their growth and earning potential by their notoriously difficult-to-scale industries. As a dental student at Tufts University School of Dental Medicine in Boston just four years after leaving Zimbabwe for America, Dr. Sulman Ahmed was already looking ahead to an alternative future to private practice, determined to help as many people as possible, innovate within a stagnant industry by putting the customer experience first, and maximize his earning potential. In Make Them Smile, Dr. Ahmed shows readers how he scaled his customer-centric services and built a national brand--known as the "Starbucks of dentistry"--and offers guidance on how to: Identify the ideal gap to fill in your marketLeverage your expertise as your competitive advantageBecome a compassionate, highly capable leaderStandardize operations and scaleNavigate the various financing vehicles available at different stages of growth Build sustainable wealth while creating a legacy of improving customers' livesFor hardworking and dedicated professional service providers, Make Them Smile offers a way out of the grind of living hour to billable hour, providing a road map for how to build a scalable, standardized brand that provides a consistent, repeatable, and high-quality customer experience.