Name: Happy Customers Faster Cash: Turning debtors into customers who pay on time (en Inglés)
SKU: 57251413
Price: 469.96 MXN
Availability: InStock
Author: Wynn, Cliff ; Wiedenbrugge, Marcel
ISBN: 9781500639556

portada Happy Customers Faster Cash: Turning debtors into customers who pay on time (en Inglés)

Happy Customers Faster Cash: Turning debtors into customers who pay on time (en Inglés)

Formato

Libro Físico

Autor

Cliff Wynn

Marcel Wiedenbrugge

Editorial

Createspace

Idioma

Inglés

N° páginas

128

Encuadernación

Tapa Blanda

Dimensiones

22.9x15.2x0.7 cm

Peso

0.18 kg.

ISBN13

9781500639556

Categorías

Atención al cliente

Happy Customers Faster Cash: Turning debtors into customers who pay on time (en Inglés)

Cliff Wynn (Autor) · Marcel Wiedenbrugge (Autor) · Createspace · Tapa Blanda

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Reseña del libro "Happy Customers Faster Cash: Turning debtors into customers who pay on time (en Inglés)"

Happy Customers Faster Cash is for anyone who has to deal with the day to day issue of collecting payments from customers. It is a hands-on guide not only for credit controllers, accounts receivable employees, credit managers and debt collectors, but also for small business owners who may carry out the task of collecting money themselves or they employ someone where this is just part of their daily duties. All of the above will work on a daily basis with customers on the telephone to discuss various topics related to communication with customers, outstanding invoices, deliveries, complaints, excuses and of course payments. Happy Customers Faster Cash is in essence a practical book about effective and customer focused communication, while maintaining and growing a good relationship with your customers.