Name: Fresh Notes on Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life (en Inglés)
Price: 374.71 MXN
Availability: InStock
Author: Brown, Michael D.
ISBN: 9781626343634

portada Fresh Notes on Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life (en Inglés)

Fresh Notes on Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life (en Inglés)

Formato

Libro Físico

Autor

Michael D. Brown

Editorial

Greenleaf Book Group Press

Idioma

Inglés

N° páginas

Encuadernación

Tapa Blanda

Dimensiones

21.1 x 14.0 x 0.8 cm

Peso

0.09 kg.

ISBN13

9781626343634

Categorías

Consejos sobre carreras profesionales y cómo alcanzar el éxito

Fresh Notes on Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life (en Inglés)

Michael D. Brown (Autor) · Greenleaf Book Group Press · Tapa Blanda

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Reseña del libro "Fresh Notes on Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life (en Inglés)"

Gain a competitive edge in your business by providing world-class customer service! The importance of superior customer service in today's global economy cannot be understated. In Fresh Notes on Customer Service, author Michael D. Brown challenges the way businesses approach customer service by introducing a revolutionary idea: Treat the employee as #1 and the customer as #2 and customer satisfaction will increase exponentially--along with your bottom line. A short, no-fluff handbook for those seeking to reinvigorate their workforce, Fresh Notes includes brief self-assessment surveys to help readers clarify their current customer service approach and offers valuable advice tailored specifically toward their needs. By following Brown's 6.5 straightforward and easily implemented tips for achieving Fresh Customer Service--including "bubble-up innovation" and "smart tasking"--business leaders can change the work culture for the better by empowering their employees and giving them the tools they need to succeed. Employees today are being asked to provide world-class customer service with their hands tied behind their backs. Take steps to equip them with competitive, fresh processes and witness the unleashing of their power to satisfy the customers with world-class customer service!

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Fresh Notes on Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life (en Inglés) - Brown, Michael D.

Reseña del libro "Fresh Notes on Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life (en Inglés)"

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