Name: Exploring Service Science. 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings (en Inglés)
SKU: 66985855
Price: 1120.41 MXN
Availability: InStock
Author: Gerhard Satzger;Lia Patrício;Mohamed Zaki
ISBN: 9783030007140

portada Exploring Service Science. 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings (en Inglés)

Exploring Service Science. 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings (en Inglés)

Formato

Libro Físico

Editorial

Springer Nature B.V.

Autor

Gerhard Satzger;Lia Patrício;Mohamed Zaki

Año

2018

Idioma

Inglés

N° páginas

432

Encuadernación

Tapa Blanda

ISBN13

9783030007140

Exploring Service Science. 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings (en Inglés)

Gerhard Satzger;Lia Patrício;Mohamed Zaki (Autor) · Springer Nature B.V. · Tapa Blanda

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Reseña del libro "Exploring Service Science. 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings (en Inglés)"

This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018.

The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.