Name: Itil(r) 4 Specialist - Create, Deliver & Support (Cds) Courseware (en Inglés)
Price: 1674.17 MXN
Availability: InStock
Author: Van Haren Publishing
ISBN: 9789401806145

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portada Itil(r) 4 Specialist - Create, Deliver & Support (Cds) Courseware (en Inglés)

Formato

Libro Físico

Autor

Van Haren Publishing

Editorial

Van Haren Publishing

Año

2020

Idioma

Inglés

N° páginas

250

Encuadernación

Tapa Blanda

Dimensiones

29.4 x 20.8 x 1.4 cm

Peso

0.66 kg.

ISBN13

9789401806145

N° edición

Categorías

Dirección y administración de empresa

Itil(r) 4 Specialist - Create, Deliver & Support (Cds) Courseware (en Inglés)

Van Haren Publishing (Autor) · Van Haren Publishing · Tapa Blanda

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Origen: Reino Unido (Costos de importación incluídos en el precio)

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Reseña del libro "Itil(r) 4 Specialist - Create, Deliver & Support (Cds) Courseware (en Inglés)"

'This module covers the 'core' service management activities and expands the current scope of ITIL to include the 'creation' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. "Create, Deliver and Support" module provides IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market. ITIL 4 Specialist Create, Deliver and Support is aimed at individuals who are continuing their journey in service management, ITSM managers and ITSM practitioners managing the operation of IT-enabled and digital products and services, and those responsible for their end-to-end delivery, as well as holders of existing ITIL qualifications who wish to update and develop their knowledge further. Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.