Name: Career Pathways and Professional Identities for Front-Line Workers in the Service Industries (en Inglés)
SKU: 59003448
Price: 4931.02 MXN
Availability: InStock
Author: Vitale, Mark Peter
ISBN: 9781668425299

portada Career Pathways and Professional Identities for Front-Line Workers in the Service Industries (en Inglés)

Career Pathways and Professional Identities for Front-Line Workers in the Service Industries (en Inglés)

Formato

Libro Físico

Editorial

IGI Global

Autor

Vitale, Mark Peter

Idioma

Inglés

N° páginas

396

Encuadernación

Tapa Blanda

Dimensiones

25.4x17.8x2.1 cm

Peso

0.68 kg.

ISBN13

9781668425299

Categorías

Gestión de personal y recursos humanos
Industrias de hostelería y servicios
Consejos sobre carreras profesionales y cómo alcanzar el éxito

Career Pathways and Professional Identities for Front-Line Workers in the Service Industries (en Inglés)

Vitale, Mark Peter (Autor) · IGI Global · Tapa Blanda

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Reseña del libro "Career Pathways and Professional Identities for Front-Line Workers in the Service Industries (en Inglés)"

The reverberations of an unparalleled labor shortage echo through service-based industries, leaving the hospitality, tourism, and food and beverage sectors grappling with a critical challenge. The fallout from the 2020-2021 global health crisis has laid bare a systemic flaw: the absence of sustainable career pathways for front-line workers. From airlines to cruise ships, theme parks to restaurants, and bars, the shortage of front-line workers has reached a critical level, preventing organizations from operating at full capacity even as public health restrictions are lifted. This crisis stems not only from the economic aftermath of the pandemic but also from the longstanding neglect within these industries to cultivate a resilient front-line workforce. Front-line positions, often considered transient and unskilled, lack the structured development pipelines that other professional industries utilize successfully. As organizations struggle to address these workforce challenges, Career Pathways and Professional Identities for Front-Line Workers in the Service Industries serves as a guide filled with solutions in the face of industry-wide adversity. Career Pathways and Professional Identities for Front-Line Workers in the Service Industries responds to the urgency within the hospitality, restaurant, and tourism industries, by applying the dynamics of the 4th Industrial Revolution and the Gig Economy, to propose innovative solutions to engineer sustainable career pathways and foster professional identities. Ideal for employers, educators, and researchers involved in these industries, the book aims to guide organizations in optimizing operations, implementing leadership-focused succession planning, and minimizing the impact of labor fluctuations. From an academic perspective, it harmonizes industry-focused programs, offering a distinct element for hospitality, restaurant, and tourism management curricula. Additionally, it opens avenues for research on transitioning low-pay roles into meaningful, long-term careers with a focus on continuous improvement.