Name: Dealing With Difficult People (Hbr Emotional Intelligence Series) (en Inglés)
Price: 345.39 MXN
Availability: InStock
Author: Review, Harvard Business ; Schwartz, Tony ; Gerzon, Mark
ISBN: 9781633696082

Envío gratis

portada Dealing With Difficult People (Hbr Emotional Intelligence Series) (en Inglés)

Formato

Libro Físico

Autor

Mark Gerzon

Tony Schwartz

Editorial

Harvard Business Review Press

Año

2018

Idioma

Inglés

N° páginas

160

Encuadernación

Tapa Blanda

Dimensiones

17.5 x 12.4 x 1.5 cm

Peso

0.16 kg.

ISBN13

9781633696082

Categorías

Psicología de las emociones
Gestión empresarial
Arbitraje, mediación y formas alternativas de resolución de conflictos
Soft skills: habilidades emocionales y relaciones interpersonales

Dealing With Difficult People (Hbr Emotional Intelligence Series) (en Inglés)

Mark Gerzon (Autor) · Tony Schwartz (Autor) · Harvard Business Review Press · Tapa Blanda

Libro Nuevo

$ 345.39

$ 575.65

Ahorras: $ 230.26

40% descuento

Envío normal

Origen: Reino Unido (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Martes 30 de Abril y el Jueves 09 de Mayo.

Lo recibirás en cualquier lugar de México entre 1 y 3 días hábiles luego del envío.

Reseña del libro "Dealing With Difficult People (Hbr Emotional Intelligence Series) (en Inglés)"

Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.Books in this series are based on the work of experts including: Daniel GolemanTony SchwartzNick MorganDaniel GilbertThis collection of articles includes To Resolve a Conflict, First Decide: Is It Hot or Cold? by Mark Gerzon; Taking the Stress Out of Stressful Conversations, by Holly Weeks; The Secret to Dealing with Difficult People: It's About You, by Tony Schwartz; How to Deal with a Mean Colleague, by Amy Gallo; How To Deal with a Passive-Aggressive Colleague, by Amy Gallo; How to Work with Someone Who's Always Stressed Out, by Rebecca Knight; How to Manage Someone Who Thinks Everything Is Urgent, by Liz Kislik; and Do You Hate Your Boss? by Manfred F. R. Kets de Vries.HOW TO BE HUMAN AT WORK.The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.