Your management mentor in book! This is the go-to guide on making good decisions, helping teams work together, dealing with people problems, and achieving goals when you're newly in charge or looking to brush up on your leadership skills.Wait, I'm the Boss?!? is chock-full of useful information, tips, and checklists that can be used by anyone who aspires to become a skilled manager. While it's written with the new manager in mind, it can also serve as a useful refresher for any manager, no matter how experienced he or she may be. With this book in their hands, new managers will always know where they are going--no matter where they are. This much-needed, helpful guide explores the fundamental skills that every new manager needs to understand, practice, and master. These fundamental skills include: Building teams and teamworkCreating a fun and effective organizational cultureRewarding and motivating employeesLeading organizational changeLearning how to hire great employeesCoaching and mentoringDelegationCommunicating effectivelyDealing with layoffs and terminationsWhether you're in your first management position, are an experienced leader, or are hoping for a promotion, Wait, I'm the Boss?!? will be the mentor you need.