This book covers user experience methods and tools in designing user-friendly products and services, by encompassing widely utilized successful methods, including: elicitation, analysis and establishment of requirements, collaborative idea generation with design teams and intended users, prototype testing and evaluation of the user experience through empirical and non-empirical means. It: - Provides methods and tools tailored for each stage of the design process.- Discusses methods for the active involvement of users in the human-centered design process.- Equips readers with an effective toolset for use throughout the design process, ensuring that what is created aligns with user needs and desires.- Covers a wide array of research and evaluation methods employed in HCI, from the initiation of the human-centered development cycle to its culmination.This title is a fascinating read for individuals interested in human-computer interaction research and applications.