Fast track route to understanding and managing human behaviour inorganizations Covers the key areas of OB, from understanding individual andgroup behaviour patterns and attitudes to work to buildingsuccessful organizations and improving your personal effectivenessin the workplace Examples and lessons from some of the world's most successfulbusinesses, including Tesco, Sears, Sundaram-Clayton and TheNatural Step, and ideas from the smartest thinkers includingCharles Handy, Jack Wood, Edgar Schein and Shoshana Zuboff Includes a glossary of key concepts and a comprehensiveresources guide