This manual provides water utilities and other industry professionals with the skills and information to develop, implement, and measure the success of a water conservation program. Those with an existing conservation program discover areas of improvement using a more comprehensive approach. M52 also discusses water conservation rates, community involvement, how to overcome obstacles and measures for success. New in the second edition: New case studies and appendices Updated Water Loss Control Methodology Advanced Metering Infrastructure, Landscaping, and Commercial information Updated financing and pricing Expanded evaluation of cost-effectiveness of measures Conservation Performance Measurement, Tracking, Reporting Expanded identification and evaluation of water use efficiency measures