This 2nd edition collection (first published in 2012) of short, wisdom-filled anecdotes comes from a successful CEO who wanted to write a different kind of business book. John F. Oppenheimer has made a long career in the hospitality industry out of building friendly, lasting relationships with his clients and making sure that every individual who utilizes his properties has a wonderful experience. In this uniquely written guide to business, he opts not to share what he's learned via the use of boring bullet points or textbook-style lectures. Instead, he writes a personal essay in short, readable chunks. These stories are concise and easy to read, and will make you forget you're reading a business book! Oppenheimer strives to speak to anyone involved in any aspect of business, from hourly employees to successful CEO's. He imparts the wealth of wisdom and knowledge that only firsthand experience can garner in a way that makes it accessible to everyone. His writing style is crisp, easy to read, and just a little bit irreverent. This is a delightful book that will keep you laughing and engrossed while giving concrete examples of how when one door closes, another one always opens.