a companion volume to ip telephony: deploying voip protocols, this book takes the reader a stage deeper into how to prepare the network and exploit the technology to its full potential. it first introduces the basics of speech coding and voice quality. the authors go on to demonstrate how quality of service may be built into the network and deal with network dimensioning aspects such as multipoint communications and how to model call seizures. a final section on multimedia encoding and transport techniques such as multicast make this book an ideal reference for engineers seeking to build communications networks for the future.